Privacy Policy
How we collect, use, protect, and share your personal information across our platform.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, participate in pilot programs, or contact us for support.
Personal Information
- Name and contact information
- Company and professional details
- Account credentials
- Payment information (processed securely)
Usage Information
- Platform usage analytics
- Device and browser information
- IP addresses and location data
- Cookies and similar technologies
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions and payments
- Send administrative and promotional communications
- Improve our platform and develop new features
- Ensure security and prevent fraud
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist in platform operations
- Business Partners: With your consent for pilot program participation
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Portability of your data
- Objection to processing
- Restriction of processing
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage patterns, and deliver targeted content. You can control cookie preferences through your browser settings.
8. International Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our platform.
12. Contact Information
For privacy-related questions or concerns, please contact us at:
Data Protection Officer
FEND AI, Inc.
131 Continental Dr Suite 305
Newark, DE 19713, USA
Email: [email protected]
13. EU Data Protection
For users in the European Union, we comply with the General Data Protection Regulation (GDPR). Our legal basis for processing includes consent, contract performance, legal obligations, and legitimate interests.